Help Center
Renew Your Subscription
Overview
Renew your subscription to continue using Signmitra without interruption.
Steps:
1. Go to Subscriptions
2. Click "Renew" (appears when subscription is near expiry or expired)
3. Choose billing cycle
4. Complete payment
5. Subscription is extended immediately
Grace period:
• After expiry, your data is preserved for a grace period
• During grace, screens go offline but content is not deleted
• Renew within the grace period to resume immediately
• After grace period expires, content may be permanently removed
Steps:
1. Go to Subscriptions
2. Click "Renew" (appears when subscription is near expiry or expired)
3. Choose billing cycle
4. Complete payment
5. Subscription is extended immediately
Grace period:
• After expiry, your data is preserved for a grace period
• During grace, screens go offline but content is not deleted
• Renew within the grace period to resume immediately
• After grace period expires, content may be permanently removed
Step by Step Guide
Step 1: See renewal notice
When your subscription is near expiry, a renewal notice appears.
Renewal notice on subscription page
Step 2: Click Renew
Click the "Renew" button.
Renew button highlighted
Step 3: Choose cycle and pay
Select billing cycle and complete payment.
Renewal payment page
Step 4: Subscription renewed
New expiry date is set. All screens and features resume immediately.
Subscription renewed confirmation
Frequently Asked Questions
What happens if I don't renew during the grace period?
After the grace period, your screens go offline and data may be permanently cleaned up. Renew promptly to avoid data loss.